refund policy
Return/Exchange/Cancellation Policy
The below policy will be applicable for product and/or services, to the extent they relate and applicable to them: –
- In case, return belongs to service, we will not be able to execute any refund when the service is already been rendered or agreed by www.OfBid.in (a brand of Meaccs Ventures LLP), whether the result of the service is realized or not, including the services, outcome of which are out of scope of www.OfBid.in (a brand of Meaccs Ventures LLP). Example of some services are: –
- Business Development Services.
- Business Management
- Business Acquisition.
- Providing any advisory services.
- In return of service, which is started to be performed by OfBid.in (a brand of Meaccs Ventures LLP) and client or purchaser wants to suspend or cancel the order, we will refund only certain portion of received consideration, which is residual after adjusting the value of the portion of the service already rendered/ efforts done by OfBid.in (a brand of Meaccs Ventures LLP) cost incurred by OfBid.in (a brand of Meaccs Ventures LLP), which will be determined as per the sole discretion of OfBid.in (a brand of Meaccs Ventures LLP).
- Any dispute in this will be subject to the arbitration and jurisdiction will be Gurgaon, Haryana.
- To complete your return, we require a receipt or proof of purchase.
- Refunds (if applicable)
- Once your return request is received and inspected, or your request of cancellation or suspension of an order received, we will send you an email to notify you that we have received your return request or cancellation or suspension request. We will also notify you of the approval or rejection of your refund claim.
- If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 5 to 7 business/working days.
- Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at legal@ofbid.in.
- Cancellation of Order
- If a service is cancelled by a customer, before the OfBid.in (a brand of Meaccs Ventures LLP) starts to work on it or start to incur any cost on it, a refund will be granted, after a 5% deduction of the administration & gateway charges.
- Exchanges (if applicable)
- We can only replace any service which was rendered defective by or on behalf of OfBid.in (a brand of Meaccs Ventures LLP). In these situations, we will render the service with correction or the received consideration can be refunded to the customer or can be adjusted towards the consideration of any other service, if customer chose so, in the following order: –
- Correction of the service
- Adjustment of the approved refund, with another service
- Returning of the money of the approved refund
- We can only replace any service which was rendered defective by or on behalf of OfBid.in (a brand of Meaccs Ventures LLP). In these situations, we will render the service with correction or the received consideration can be refunded to the customer or can be adjusted towards the consideration of any other service, if customer chose so, in the following order: –
- Promotion
- If the item was purchased as part of promotional offer or any other offer like Inaugral offer when purchased then it can only be cancelled and not be refunded to you at any point of time or you’ll be able to receive the refund amount equal to amount paid by you via bank/card/UPI or other mode of payment and not in excess of amount paid i.e no amount including the amount of discount/coupon received shall be refunded to you. Once the return or cancellation is processed, you shall be notified via email.
For any unresolved issues you can write to grievance, drop us an email at:
Meaccs Ventures LLP